Nelson and Shy were both very helpful yesterday afternoon and early this morning. As you may know we had a bit of a crisis when we discovered late yesterday afternoon that the Polycom audio in Lance was not working. Nelson quickly responded and was able to reschedule Shy to be there this morning. Shy was able to completely bypass the Soundstructure and get the HDX working for an important lecture at 8:30 this morning. I greatly appreciate the excellent service.

Hackensack Meridian Health Systems,