Service agreements may sound intimidating, but they are an excellent way to outline the conditions of a service arrangement between a service provider and a client. They provide various information and answer all the unanswered questions regarding the service you are contemplating.
These agreements are commonly used in multiple industries to define the scope of services, responsibilities, expectations, and other crucial details to ensure a clear understanding between the parties involved.
Some AV companies offer one main service agreement, while others have a few. Before going forward with an AV consultant or vendor, it is necessary to inquire about any AV service agreements they offer and understand what makes each one different!
At CSAV Systems, we offer two different types of AV service agreements. Keep reading to find out what they are and which agreement may best fit your facility.
With CSAV’s managed service agreements, we will solve your audiovisual problems before they arise.
We offer custom package options for you depending on your facility’s size, scope, and needs. Under a service plan tier, our team and technicians respond to problems efficiently and effectively. Benefits to our managed service agreements include:
Our Help Desk Team provides the utmost professionalism, knowledge, and support to ensure your audio/visual systems run smoothly daily.
Some of our “White Glove Clients” include major healthcare facilities and nationally recognized corporate businesses.
Some benefits of this plan include priority response time, training on new systems, unlimited onsite support, and more!
Our team recommends the “Preferred Service Plan” for our house of worship clients. This is a service coverage plan specific to churches and houses of worship.
CSAV’s “Preferred Service Plan” clients receive a dynamic level of service to protect their sound and/or video systems investment.
We bring reliability, consistency, and enhanced value to integrating A/V technology in any environment. The benefits of this plan include information on new technology, discounted service rates, preferred status membership, and more!
At CSAV Systems, we value our relationships with our clients, and we want to fulfill your audio/visual needs while ensuring that your facility is covered with A/V help when you are faced with any technology troubles.
CSAV Systems is an audiovisual installation company in Colts Neck, New Jersey. Founded in 2005, CSAV has become a professional sound, video & teleconferencing leader. CSAV has serviced thousands of clients throughout New Jersey, Pennsylvania, New York, and other states. Contact us at 732-577-0077 to get started with a FREE systems analysis.