Commercial Sound and Video Systems
Published: Sep 28, 2021

Tips for Choosing an A/V Vendor

Choosing an AV Vendor can be tricky. There are many things to consider when investing in such technology, such as who has the best equipment? Who has superior customer service? What exactly am I looking for? Unless you have worked in A/V previously, there is a fair chance you will have an assortment of questions. It is important your chosen AV vendor is patient and willing to explain all your uncertainties. 

Consider asking potential A/V Vendors the following questions below:

How Long Have You Been in Business?

Audiovisual installation is a technical field that can be best integrated by professionals. Installing A/V requires a unique set of skills that can only be obtained from experienced individuals. Make sure you are choosing an AV company that has a proven record of providing the type of equipment and services you need. Take a look at their website testimonials, YouTube page, or Google reviews. 

What Other Services Do You Offer?

Depending on your needs, you may want to go with an AV vendor that has more ideas to offer you. AV vendors usually have a vast variety of technologies, even if you are calling about one specific issue; you should pick a vendor that has extensive ideas for your space. A vendor that brings your technology ideas come to life. It is always good to have an open mind and ask what else they offer; they might spark an idea for your business. 

How Do You Value Customer Service and Ongoing Support?

It is crucial your AV vendor prioritizes your needs. Does this vendor have exceptional phone support? Timely email replies? Do they resolve issues quickly and efficiently? If you reach out to your AV company within their business hours you should hear back from them within the same day. Your vendor should be able to answer all your questions. If you cannot find the answer to your question on their site through their information page, blog posts, or case studies, give them a call!

What Differentiates You From Your Competition?

The way your vendor answers this question is more telling than you think. Look for what they represent. Listen for their experience, capabilities, and credentials.

Work with CSAV Systems

There are many things to take into consideration when choosing your Audio-Visual Company. CSAV Systems has a team of highly qualified individuals. Additionally, we team up with our clients to identify and eliminate all errors from the system. CSAV Systems trains your employees on the basic usage of your new system.

CSAV Systems will work with you to navigate the best service plan for your business. We offer Managed Service Agreements for corporate offices, healthcare facilities, churches, and houses of worship. Give us a call today and learn how CSAV can help evolve your technology solutions within your space. Contacts us today at 732-577-0077 or fill out our Systems Analysis Form to receive a FREE Systems Analysis of your new or current system.

Category(s): A/V Systems Audiovisual Consultant

CSAV Systems